Last Updated: March 28, 2018
To provide the Game, we will share your personal data with some or all of the following third parties depending on how you use the Game:
In order to access and play the Game you must create an account on the Game’s web page or on the Platform Service Provider(s) platform that hosts the Game. To create an account, you are required to provide certain mandatory personal data such as your name, your email address and account login. This is mandatory in order to be able to establish an account.
We collect and process this personal data in order to provide you with the Game and fulfill our contractual obligation to you.
Further, you may, but are not required to, provide certain voluntary personal data such as date of birth, screen name, your personal profile in the Game, interests in and use of various products and services, and any other personal or preference data which you may choose to voluntarily provide.
Avalanche Studios will also collect and process other types of personal data when you interact with the Game online, such as the type of browser you are using, the type of operating system you are using; the IP address or other unique identifiers such as a device identifier of your computer(s) or device(s) that are used to access the Game. Such personal data will be collected and processed irrespective of whether you only access the Game or if you actually play the Game.
We collect and process this personal data in order to provide you with the best user experience possible and the legal basis for this is legitimate interest.
Avalanche Studios will also collect and process certain personal data when you as an account holder interact with the Game. The personal data is then derived from your personal profile, the relationships you form in the Game, the messages you send, the groups you form, the events you set up, the applications you add and the information you transmit through various channels.
We collect and process this personal data in order to provide you with the best user experience and the legal basis for this is legitimate interest.
If you choose to use any invitation service to tell a friend about the Game, Avalanche Studios will ask you to provide personal data needed to send the invitation, such as your friend's email address etc. Avalanche Studios will automatically send your friend a one-time email or instant message inviting him or her to visit the Game. Avalanche Studios stores this personal data to send this one-time invitation, to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact Avalanche Studios at [email protected] to request that Avalanche Studios remove this personal data from its database.
We collect and process this personal data in order to provide our services to referrals. The legal basis for this processing is legitimate interest.
If you have purchased the Game through a Platform Service Provider, it will provide us with your unique Player-ID.
Avalanche Studios is always looking for ways to improve your experience in the Game. Avalanche Studios may at times solicit additional personal data to offer new games, products and services that may be of interest to you.
When you register an account in the Game, you create your own profile and privacy settings. Your name, email and profile picture may be displayed to others in the networks, depending on your privacy settings.
Avalanche Studios will from time to time send you Game related announcements through the general operation of the Game, including product placements in the Game. Further, we may occasionally use your name and email address to send you information that we think is of interest to you, including information regarding the Game, new products and services, updates, campaigns, promotions, faults, issues relating to technical aspects and/or the usability of the Game and payment methods offered. This includes sales offers and advertising regarding our games, products and services and/or business. We may also send out surveys.
Regardless of your setting for email announcements, Avalanche Studios will send you notices about changes to your account.
Generally, the personal data collected by Avalanche Studios will only be used for the particular purpose for which it was collected. However, Avalanche Studios may also transfer, disclose and/or share your personal data with partners, affiliates and other third parties who facilitate the operations of the Game (e.g. processing orders and payments). These third parties only have access to personal data as needed to perform their work.
In the event of a corporate reorganization (if, for example, all or substantially all of the assets relating to Avalanche Studios are transferred or sold to another entity), personal data submitted to Avalanche Studios will be transferred to the acquiring entity.
Avalanche Studios will also disclose personal data to third parties in order to comply with international, national and regional laws and regulations, in response to requests by law enforcement agencies, to enforce its End User License Agreement, or to protect the rights, property or safety of Avalanche Studios, the Game and End Users. We will use personal data and records for defense of any lawsuit, investigation or other actions if such personal data, records or profiles are relevant to a lawsuit, investigation or action.
Avalanche Studios will only keep your personal data as long as necessary for the purposes of which the personal data was collected for. This means that we will keep your personal data as long as you have an active account with us. If you have not used your account for more than 36 months, or your account has been terminated by you or us, all personal data will be deleted.
We do not share your contact information with third party marketers without your permission. We only share your personal data with third parties in limited circumstances where we believe such sharing is 1) necessary to provide the Game and related services, 2) where legally required or 3) when permitted by you.
When using the Game, your personal data will be processed by Third Party Processor(s). We will enter into a data processing agreement prior to sharing your personal data with such Third Party Processor(s). As we are a global company and are using Third Party Processor(s) working outside of the EU/EEA, personal data will be processed in the US and other countries. We are committed to protecting your personal data and where local laws do not provide an adequate level of protection of that data we have signed data processing agreements, and included the EU Commission approved standard contractual clauses as necessary.
You may connect your Game account to certain connected third party services, for example Steam, as available. If you connect your Game account to such connected services, the Connected Service Provider(s) will process your personal data. The Connected Service Provider(s) may require you to sign up to their own license agreements/user terms, privacy policies or other policies, which may give the Connected Service Provider(s) additional rights or impose additional obligations on you.
We may be required to disclose your personal data and other information pursuant to legal requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants etc. meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Game or misuse of the Games name, or to prevent imminent bodily harm etc. This may include sharing information with other companies, lawyers, agents or government agencies etc.
As many other websites interacting with third party sites, we may receive some personal data or information even if you are logged out from the Game, or that pertains to non-game users, from those sites in conjunction with the technical operation of the system. In cases where Avalanche Studios receives personal data or information on users that are not logged in, or on non-game users, we do not attempt to associate it with individual End User accounts and will discard it.
When you use the Game, certain information you post or share with third parties (e.g., a friend or someone in your social network), such as personal data, comments, messages, photos, videos, or other information, may be shared with other End Users in accordance with the privacy settings you select. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal data in your profile or when posting comments, messages, photos, videos, or other items, this information may become publicly available.
Avalanche Studios will combine information collected through cookies with your personal data submitted online when using the Game, to help personalize your experience when accessing and playing the Game.
Cookies may be disabled on your computer by indicating this in the preferences or options menu in your browser. Please note, however, that by disabling cookies some features might not work as intended.
Log files are files that log actions that have occurred on a website. Avalanche Studios will collect data in the form of log files and may use such log files to gather statistics about users habits and to assess overall Game activity, including how many “hits” a particular web page is getting and other navigational data. These entries are generated anonymously and enable Avalanche Studios to track interest in specific promotions, troubleshoot technical concerns and provide you with content that may be of interest to you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
The Game uses a variety of technical methods for tracking purposes, including “Web beacons”. Web beacons are small pieces of data embedded in images on the pages of the Game. We also use these technical methods to analyze the traffic patterns in the Game, such as the frequency with which users access various parts of the Game etc. These technical methods involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We also use these technical methods in HTML emails that we send you to determine whether you opened those emails or clicked on links in those emails. The information collected from the use of these technical methods can be linked to a user and we therefore handle that information as personal data.
Avalanche Studios has taken reasonable steps to ensure that the personal data it collects is secure and that we protect the confidentiality, security, and integrity of the personal data. Personal data is stored in secure operating environments unavailable to the public and only accessible to authorized employees and contractors. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control. However, there is no such thing as perfect security. As a result, although we strive to protect personal data and other information, we cannot ensure or warrant the security of any personal data or information transmitted to us through or in connection with the Game, that we store on our systems or that is stored on our service providers' systems.
Avalanche Studios normally keep backup copies relating to the Game and User Content to enable reversion to a prior version when necessary.
You understand and acknowledge that, even after removal of any User Content, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored such User Content.
Please note that Avalanche Studios may provide links to other games and websites that are operated and hosted by third parties who may have their own policies relating to their collection and processing of personal data Those games and websites are governed by their own privacy policies, which may be substantially different from Avalanche Studios’ policies. Visitors to other games and websites are encouraged to review the privacy policies and information collection practices of those websites.
Any improper collection or misuse of User Content, personal data or information provided in the Game is a violation of the Terms of Service and should be reported to Avalanche Studios at [email protected].
You have the right to request access, rectification, erasure, restriction of processing, right to object and right to data portability. Access and control over most personal data in the Game is readily available through the profile editing tools on the web page or the gaming platforms. You may modify or delete any or all of your profile data at any time by logging into your account. Your changes will be updated as soon as possible.
If you wish to deactivate your Game account you may do so in your account settings, either on the web page or the gaming platforms. Removed information may continue to exist in backup copies but will not be generally available. You cannot however remove communications made in the communication features in the Game, which have been shared with other End Users (for example sending personal messages to another End User).
If you which to exercise any of your right please contact Avalanche Studios at [email protected] or using the contact details below.
S-11827 Stockholm, Sweden,
Email: [email protected]
You may also contact the Swedish Data Protection Authority if you have any complaint regarding Avalanche Studios processing of your personal data.
Phone: 08-657 61 00
Mail: Datainspektionen, Box 8114, 104 20 Stockholm
Email: [email protected]